Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Log in to your GODA account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing